Privacy Policy

This Privacy Policy governs the use of the services provided through the website e-docshub.com. The entity responsible for the processing of personal data is:

Responsible Entity: Norgenic SL
NIF: B67882019
Address: Av Jaume I 95 1, 08225 Terrassa, Barcelona, Spain
Phone: +34 660 34 62 70
Email: [email protected]
(This email address is solely for GDPR-related matters. For other inquiries, please visit our support portal.)

Why do we process your data?

In accordance with the General Data Protection Regulation (GDPR) of 27 April 2016 and Spanish Organic Law 3/2018, we process your data for the following purposes:

• To contact you when requested.
• To manage and improve your browsing experience, if applicable.
• To send commercial communications about our services and products.
• To manage purchases made through the website, including the shopping cart.

To access certain services, users may be asked to complete a registration form. Providing such information grants us the right to process the data for the stated purposes.

Users will always be informed in advance if their data is intended for other uses, and explicit consent will be requested before proceeding.

If consent is obtained through a written declaration referring to multiple purposes, it will be clearly distinguished and presented in an understandable and accessible manner, as required under Article 7.2 of the GDPR.

What is the legal basis for processing your data?

We process personal data based on the following legal grounds:

• Your explicit consent, in accordance with Article 6.1(a) of the GDPR.
• The execution of a contract or the implementation of pre-contractual measures upon your request, as per Article 6.1(b) of the GDPR.

To whom do we disclose your data?

We do not disclose your personal data to third parties unless required by law or necessary for the provision of the requested services (such as payment processors or service providers involved in your order).

How long do we keep your data?

We retain personal data for at least five years if you are a customer, in order to comply with legal obligations.

If you are not a customer, your data will only be retained for the time necessary to manage your inquiry or request.

Your rights regarding your personal data

As a data subject, you have the right to:

• Access your personal data.
• Request the rectification of inaccurate data.
• Request the deletion of your data when it is no longer necessary for the intended purposes.
• Request the restriction of data processing under certain circumstances.
• Object to the processing of your data for personal reasons.
• Request data portability in a structured, commonly used, machine-readable format.

You may exercise these rights by emailing [email protected] or by writing to Av Jaume I 95 1, 08225 Terrassa, Barcelona, Spain.

What happens if you are a minor?

If any of our services are directed at children under the age of 14, we will request the consent of their parents or legal guardians before collecting or processing personal data, as stated in Article 7 of Organic Law 3/2018 on Personal Data Protection and Digital Rights.

Accuracy and responsibility of the data

The user is solely responsible for the accuracy and validity of the data provided, releasing us from any liability. Users guarantee the authenticity of the data they submit and commit to keeping it up to date.

We are not liable for the accuracy of data not generated by us and for which another source is cited. Likewise, we are not responsible for any damages resulting from the use of such external information.

We reserve the right to update or delete information on the website and to restrict access as needed. We will not be liable for any losses caused by errors, omissions, or inaccuracies in content sourced externally.

Data security

Your data is treated confidentially and protected by appropriate technical and organizational security measures to prevent unauthorized access, alteration, loss, or processing.

Right to file a complaint

If you believe your data rights have not been properly respected, you may file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) through their official website: www.aepd.es

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